Wow, the injustices people remember

My goodness, some people have such long memories of the “injustices” done to them.

 

Wedding couple got married 2 years ago, just made a comment on tripadvisor on how terrible the wedding was.

 

1. Hotel asked them for more money upon check-in despite the fact that they have already fully pre-paid for their accommodation.

Erm, are you forgetting that you still owe us money for the wedding setup? We have to book the photographer, the celebrant, order the flowers, invite the registrar etc. You did not pay a single cent for this yet?

And two, we DID NOT ask you to pay right upon check-in. We asked for a credit card to VERIFY. Which is worlds’ away from charging you. We simply wanted to check that you have enough credit on your credit card to pay for these things. After all, this is a business, we just want to get paid. And we are being nice by giving you the benefit of the doubt, not demanding full prepayment but simply to check that your credit card is ok and good to go.

 

2. No special treatment for you – no champagne etc. only flower petals on the bed

Sweetie, if you happen to look at the full wedding package, it includes the full works including champagne. Your exact words to your agent was “I just want something simple, none of the other items”

Why are you attacking me now, accusing us of not giving you champagne when you determinedly decided you DID NOT want the wedding package? You only paid half of what a full package is, you CHOSE not to take these things we offered.

 

3. Setup was average, nothing special for your wedding.

Again, your words was “I just want something simple, none of the other items.” You just wanted a ceremony (celebrant checked, venue checked, photographer checked) and a flower bouquet (checked). Under the wedding package we offer full flower setup for the venue etc, but you did not want these. You just wanted a SIMPLE ceremony, you did not want to pay for the extras. So don’t complain when you didn’t get the extras you did not pay for. You wanted SIMPLE, so why complain when we gave you SIMPLE? That it was too simple?

 

Geez... have you lost sleep over the past 2 years over this???