Thursday, November 10, 2011

Common Sense Business Etiquette

You know, when you make an appointment with a client, if you don’t plan to be around, then either don’t accept the appointment, or forward it politely to a colleague to handle on your behalf.

 

Don’t make an appointment and then be half-hearted whether you want to come or not.

 

Now that I have made my own appointments, I am not available to help you. If you had handed it over nicely in the first place before you went on leave, rather than be all ambiguous and show off about it in front of the big boss (“yeah, I think I will come in to do it myself”), then I would have kept my schedule free.

 

But sorry, now that I have my own appointment at the same time, I’m not available to help you. Go find someone else who will. Worse of all, all you said is “I’m not coming in after all” and leave it to us here to scramble around, looking for a replacement who is available to make your appointment. I told my staff it is none of our business, if she does not want to come in, then she has the responsibility of finding a replacement, and that involves her calling the big boss and asking him to help.

 

I have the right to choose the type of rubbish to clean up, and I choose not to do yours. .

 

Did they not teach you any business etiquette? Then again I did not learn these things, they’re all common sense.

0 comments: